Visa as customer service
In this role, you will be providing a variety of emergency and general support services to Visa cardholders in more than 30 languages through Voice, Email or Chat channels. These services include card replacement, emergency cash disbursement and reporting of lost or stolen cards as well as providing information on benefits associated with different types of Visa programs. You will also provide support to Financial Institutions that access Visa Online by resetting passwords and granting access. In addition, you will ensure compliance with Key Control and other department policies in a dynamic business environment.
The service features a new design that looks a bit different from its predecessor, with fewer purple elements. The app itself is still easy to navigate and operates very similarly to other streaming services, such as Netflix, Hulu, and Paramount Plus. Users can choose between five user profiles, with parents able to control what their children are viewing. Max offers a variety of content, including classic HBO series and films, new originals from WarnerMedia, and a selection of popular titles that aren’t on other streaming services, such as Gremlins: Secrets of the Mogwai and SmartLess: On the Road.
Customers can stream Max on a variety of mobile and TV devices, including Roku, Amazon Fire TV, Android, iOS, iPad, and the latest Apple TV. The app also has support for Dolby Atmos, which is a welcome upgrade from previous versions of HBO’s streaming apps. The platform is currently available in the United States and will expand to Latin America this year, with Europe and Asia following next year.
With a focus on the user experience, Max has made improvements to its app and website that make it easier for customers to find what they’re looking for. This includes improved search functionality, a new FAQ section, and a simplified account page with a single sign-in. The company is also focusing on bringing more high-quality, original content to the service and has announced plans to expand its library.
Visa is an Equal Opportunity Employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, national origin, age, sexual orientation, disability or protected veteran status. ויזה כאל שירות לקוחות